Privacy Policy

1. General Information

This Privacy Policy applies to ROARING LEADS LIMITED (“Company”, “we”, “us”, or “our”) and governs how personal information is collected, used, stored, and protected when you access or use roaringleadslimited.com, communicate with us, or engage with our services.

We are committed to respecting your privacy and ensuring that your personal data is handled responsibly and in accordance with applicable data protection laws. This policy explains what information we collect, why we collect it, how it is processed, and what rights you have in relation to your data, regardless of your country of residence.

2. Personal Information We Process

We may collect and process various categories of personal data, including but not limited to:

  • Personal Identification Information: Such as your full name, business name, position, username, or other identifying details you voluntarily provide.
  • Contact Information: Including email address, phone number, billing details, delivery address, and other communication-related data.
  • Technical Information: Such as IP address, browser type and version, device information, operating system, time zone, and general location data collected during your interaction with our website.
  • Usage Information: Data related to how you navigate and use our website and services, including visited pages, session duration, and interaction behavior.
  • Marketing Preferences: Information regarding your communication preferences and your consent to receive promotional or informational materials from us.

We do not intentionally collect or process personal data belonging to individuals under the age of 18.

3. How Your Data Is Collected

We obtain personal information directly from you when you submit inquiries through our website, contact us by email or phone, request information about our services, or enter into business discussions with us. Data may also be collected when you subscribe to newsletters or agree to receive marketing communications.

In addition, certain information is collected automatically through cookies and similar technologies that help us understand website usage, improve performance, and enhance user experience.

4. Purposes and Use of Personal Data

Your personal data is processed only when permitted by law and only for legitimate and clearly defined purposes. Most commonly, we use this information to respond to inquiries, prepare or perform contracts, deliver and manage our services, maintain business relationships, and communicate with clients and partners.

We may also use personal data to improve our website, optimize service offerings, manage internal operations, and ensure compliance with legal or regulatory obligations. Where applicable, data processing is carried out based on our legitimate business interests, provided such interests do not override your fundamental rights and freedoms.

We do not sell or commercially exploit personal data.

5. Legal Grounds for Processing

Depending on the nature of the interaction, personal data may be processed on the basis of contractual necessity, compliance with legal obligations, legitimate business interests, or your explicit consent. Where consent is required, you have the right to withdraw it at any time without affecting the lawfulness of processing carried out prior to withdrawal.

6. Data Sharing and Third Parties

In the course of our operations, we may share personal information with internal personnel who require access for legitimate business purposes, as well as with trusted external parties such as legal advisors, accountants, consultants, or technical service providers.

All third parties with access to personal data are contractually obligated to maintain confidentiality, apply appropriate security measures, and process information strictly in accordance with applicable data protection laws.

7. International Data Transfers

As an international business, we may transfer personal data to jurisions outside your country of residence. In such cases, we take reasonable steps to ensure that appropriate safeguards are in place to protect your information and maintain an adequate level of data protection.

8. Data Security

We implement suitable technical and organizational measures designed to protect personal data from unauthorized access, accidental loss, misuse, alteration, or disclosure. Access to personal information is restricted to authorized individuals who have a genuine business need to know.

9. Data Retention

Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected. Retention periods may vary depending on legal, regulatory, contractual, or operational requirements, after which the data is securely deleted or anonymized.

10. Your Rights

Subject to applicable laws, you may have the right to:

  • Access your personal data
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal data
  • Object to or restrict processing
  • Request data portability
  • Withdraw consent at any time

To exercise your rights, please contact us using the information provided below.

11. Cookies and Tracking Technologies

We use cookies and similar technologies to support website functionality, analyze traffic patterns, and enhance overall user experience. You can manage or disable cookies through your browser settings. Additional details may be provided in a separate Cookie Policy where required.

12. Updates to This Policy

This Privacy Policy may be updated periodically to reflect changes in our practices, technology, or legal obligations. Any revisions will be published on this page and will take effect upon posting.

13. Contact Details

If you have any questions regarding this Privacy Policy, our data handling practices, or wish to exercise your rights, please contact us at:

ROARING LEADS LIMITED
Rm 1235, 12/F, Tower B, New Mandarin Plaza
14 Science Museum Rd, Tsim Sha Tsui
Hong Kong